Are you ready to join the winning team?

The Empire Casino has a reputation for one of the most energetic and buzzing atmospheres in London. Customers say they feel the great energy and excitement the Empire Casino has to offer.

Would you like to help deliver the perfect, bespoke experience while developing your career?

Join the Empire Casino team today, this is your chance to join the leading hospitality team which will provide you with all the skills you need to develop and grow.

Hourly Rate + Tips + Service Charge + Enhanced salary from midnight until 6am

We also many benefits for our employees. Here is a taster of the many we offer our team:

• Enhanced salary from midnight until 6am
• Tips
• Service charge
• Generous shift allowance
• Growth Opportunities
• Training
• Cycle to work scheme
• Company pension
• Extensive employee HUB offering discounts from travel, retail, hospitality to health and well-being
• Regular training and development
• Employee health and well-being services
• Refer a friend incentive (Paid into your employee hub account)
• 50% off food and drinks in all our UK venues
• Financial advice services
• Holiday accrual with length of service

So, are you ready to place your bets on a career with us?

Well keep on reading!

Within this role you will be vital to our customers service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contribute to the overall guest experience.

ESSENTIAL SKILLS:

• Outstanding customer service skills.
• Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
• Methodical and attentive to detail.
• Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
• Previous experience in a customer service environment.
• A team player.
• Communicate in clear and concise English.
• High level of personal integrity.
• Strong work ethic with a passion for exceeding expectations.
• Respect and appreciation to all.
• Encourage and contribute towards a culture that supports everyone to be the best that they can be.

Please Note: You must be 18 or over and have the right to work in the UK.