GamCare - National Gambling Helpline
Gamcare operates the National Gambling Helpline and offers confidential information, advice and support for anyone harmed by gambling in Great Britain. The helpline is open 24 hours every day on Freephone 0808 8020 133 or via Live Chat. Advisers will listen to you, but they won’t judge you, and your conversation is confidential.
National Gambling Helpline support - 24-hour Freephone 0808 8020 133
GamCare Forums and Chatrooms
GamCare offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harm to connect with others in similar situations, share their experience, and support one another.
GamCare Forum and GamCare Chatroom
Young People’s Support Service
The Young People’s Support Service, run by GamCare, can support anyone aged 18 and under across the UK (including Northern Ireland) who is either experiencing or at risk of experiencing, harm because of gambling. This can be if they are gambling themselves, or if they are affected by someone else’s gambling.
Young People’s Support Service - Freephone 0808 80 20 133 - Call 020 3902 6964 - Live Chat
GamCare's dedicated website for young people, parents, and teachers
BeGambleAware provides information and advice and directs people to support to help keep people safe from gambling harm.
BeGambleAware - 24-hour Freephone 0808 8020 133
The National Gambling Treatment Service
A network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harm, free to access across England, Scotland and Wales.
The National Gambling Treatment Service - 24-hour Freephone 0808 8020 133
A global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.
Gambling Therapy - Talk to Us - email firstname.lastname@example.org
A charity providing advice, education, and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online, and outreach services. The charity also runs a unique online support service to problem gamblers outside Britain.
Gordon Moody - Call 01384 241292 - email email@example.com
Other gambling exclusions
GAMSTOP and MOSES offer exclusions to gambling websites and betting shops.
GAMSTOP is a free service for consumers resident within the United Kingdom (Great Britain and Northern Ireland) which allows controls to be put in place to prevent you from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing.
GAMSTOP - Call 0800 138 6518
Multi Operator Self-Exclusion Scheme (MOSES)
MOSES allows people to self-exclude from betting shops, generally the ones close to their home, place of work, or where they socialise. The registration process is telephone-based so that MOSES can customise an exclusion to the needs of the caller.
MOSES - Call 0800 294 2060
The Bingo Association and Bacta offer exclusions from bingo venues and adult gaming centres.
The Bingo Industry Self-Exclusion Scheme
The Bingo Association offers a voluntary scheme that enables customers to request exclusion from land-based licensed bingo premises across Great Britain. This scheme does not cover bingo websites. You can enrol in the scheme by visiting a local bingo premises or by contacting the Bingo Association.
The Bingo Association – Call 01582 860921
Bacta allows you to voluntarily self-exclude from Adult Gaming Centres. You can enrol in the scheme by visiting a local Adult Gaming Centre to exclude yourself from all Adult Gaming Centres within one kilometre of that venue. If a wider exclusion area is required, Bacta Self-Exclusion Services can be contacted to apply that exclusion to another venue or over a wider area.
Bacta – Call 020 3930 9769 (Mon-Fri 9.00 a.m. to 5.00 p.m.)
Various websites offer gambling specific and general blocking software:
Allows a customer to set up a gambling self-restriction. The BetBlocker tool will automatically restrict a device from accessing any of the gaming operators URLS in their database. BetBlocker update their database on a weekly basis to ensure the customer is offered the maximum possible protection
BetBlocker - betblocker.org
Once installed on your devices this software will block access to thousands of gambling websites and apps.
Gamban - www.gamban.com
GamBlock blocks access to online gambling and has been helping problem gamblers avoid the dangers of unrestricted gambling since 2000.
GamBlock - www.gamblock.com
Net Nanny offers a safe solution for web browsing and internet use by blocking certain applications and websites.
Net Nanny - www.netnanny.com
Other support agencies
Action On Addiction
The only UK addiction charity that works across all areas of treatment, research, family support and professional education.
Action on Addiction - Call 0300 330 0659
Addiction Recovery Agency Ltd (Ara)
Ara helps people with alcohol, drug, gambling and mental health issues. Over many years, ARA has provided structured treatment, counselling, housing support, education, training and employment guidance as well as many other interventions to promote recovery and a healthier life. ARA has an extensive and expanding service providing counselling and support for problem gamblers.
Ara: recovery for all - Call 0330 1340 286 - email firstname.lastname@example.org
Beacon Counselling Trust (BCT)
BCT is a charity offering free counselling for people with gambling-related issues, including affected partners, family members and friends.
Beacon Counselling Trust - Call 0151 321 1099 - email email@example.com
Betknowmore is a provider of gambling support and training services, using the insight and knowledge of ‘Experts by Experience’ combined with evidence-based approaches to assist with the recovery from gambling dependency.
Deal Me Out
Deal Me Out delivers the national education and gambling harms awareness programme for Wales. Its aim is to reduce the adverse impact of gambling on the health and wellbeing of individuals, families, communities, and society through education, prevention, and support.
Gamblers Anonymous (GA)
A self-help fellowship of men and women who share their experiences, strengths and hopes that they may solve their common problem and help others to do the same.
Gamblers Anonymous - Call 0330 094 0322 - email firstname.lastname@example.org
GamAnon holds meetings alongside GA for anyone who has been affected by a loved one’s gambling problem.
Red Card Gambling Support Project
Red Card offers a full-range of services to help problem gamblers and support those affected by problem gambling. Preventing the development of a gambling addiction is one of their key goals.
Red Card Gambling Support - Call 0800 2945074
Responsible Gambling Council
The Council is committed to working with all stakeholders, including operators, regulators, players and families, to reduce the risks of gambling and provide information and resources to those who need support. It assists players and families by empowering those who choose to gamble to make informed choices, building awareness and understanding of the risks associated with gambling and the strategies to prevent problem gambling and reduce harm, helping to connect those affected by gambling problems to community support.
Responsible Gambling Council
The National Problem Gambling Clinic
A clinical treatment provider based in London, treating problem gamblers from England and Wales. A team of qualified clinicians provides individual or group therapy and the only proven Cognitive Behavioural Therapy (CBT) treatment programme for problem gamblers.
National Problem Gambling Clinic - Call 020 7381 7722 - email email@example.com
Provides advice and support to help deal with debts in a proactive way. Self-help packs are sent out free of charge.
National Debtline - Call Freephone 0808 808 4000
Young Gamers & Gamblers Education Trust (YGAM)
Providing the tools and information to build digital resilience, educate, and safeguard young people against problematic gambling and gaming.
YGAM - Call 0203 837 4963 - email firstname.lastname@example.org
If you are having a difficult time or are worried about someone else the Samaritans are available to listen without judgement or pressure and will help you work through what’s on your mind.
Samaritans - Call 116 123 for free 24/7
The national organisation acts as an umbrella organisation to many independent local Minds, which provide different services across the country, including therapy services, self-help groups and alternative therapies.
Mind - Call 0300 123 3393
We are committed to creating a culture of Safer Gambling within our casinos. We have appointed Safer Gambling Ambassadors across all our sites, in order to protect young and vulnerable people from being exploited by gambling, prevent underage gambling and increase support for the treatment of gambling harm.